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Shipping Costs & Locations
We are pleased to offer Free Shipping on all orders.
• Cost: £0.00 (Free)
• Minimum Order: None
• Locations: We currently ship to addresses within the United Kingdom.
Shipping Policy
Last updated: February 12, 2026
Key Shipping Information
This summary provides a quick overview of our delivery process.
Shipping Cost
Free (We pay the shipping)
Order Cut off
5:00 PM (GMT)
Handling Time
1-2 Business Days (Mon–Fri).
Transit Time
2-3 Business Days (Mon–Fri).
Total Delivery Time
3-5 Business Days
Carriers
Royal Mail, DPD, Evri
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Delivery Times
We work hard to process your order quickly. Below is the estimated delivery timeline:
- Order Cut off: Orders placed before 5:00 PM (GMT) will be processed starting the same day or the next business day.
- Handling Time: Please allow 1–2 business days to prepare your order for shipment.
- Transit Time: Once shipped, your item will arrive in 2–3 business days.
- Total Delivery Time: The entire process (from order to door) typically takes 3–5 business days.
Note: Delivery times may vary slightly during peak seasons or holidays.
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Order Tracking
Once your order has been dispatched, you will receive an email confirmation containing your tracking number.
You can track your package via the link in the email or by visiting our Track Your Order page.
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Couriers
To ensure safe delivery, especially for fragile items like lamps, we work with reliable carriers:
- Royal Mail
- DPD
- Evri
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Delivery Issues
Lost Packages
If your package has not arrived within the estimated delivery timeframe, please contact us. We will investigate and issue a replacement or full refund if the package is confirmed lost.
Damaged Items
If your item arrives damaged, please refer to our Refund Policy. We cover the cost of broken items.
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Duties and Taxes
All prices for UK customers include applicable taxes. No additional fees will be charged upon delivery.
Contact Us
If you have any questions about our Shipping Policy, please contact our support team:
Phone
Hours
Mon-Fri: 9AM - 5PM GMT
Location
28 Seven Sisters Rd, London N7 6AG, United Kingdom